Security and Fraud Centre
Internet Banking

Phishing, Fraudulent & Spoof website

• Phishing involves an email message being sent out randomly, claiming to come from a legitimate organisation such as a bank, online payment service, online retailer, etc.
• The email will contain a link that takes you to a fraudulent & spoof website that looks identical, or at least very similar, to the organisation's genuine site.
• You may be asked to provide personal security information eg. your account number, PIN, security code etc.

Spyware

• A computer software program that gathers information about a computer user without the user's knowledge or informed consent.
• Transmits the collected information to an unauthorised organisation that expects to be able to profit from it in some way.
• Want to find out more about spyware? Please click here.

Trojan Horse

• A type of computer virus that is a computer program masquerading as another program.
• Appears innocent, but your files could be damaged or erased if you open the program.

To learn more about online security, please visit the HSBC Group online security page.