1 Service hours: from 5.00 am on Mondays to 4.59 am on Saturdays, and from 8.00 am to 4.30 pm on Saturdays.
Please note: the service is not available from 5.00 am to 7.59 am on Saturdays, from 4.31 pm on Saturdays to 4.59 am on Mondays, from 12.00 midnight to 7.59 am on 26 December and 2 January, the whole day on 1 January and 25 December, and when a Black Rain Storm Warning is issued before the commencement of working hours or Typhoon Signal No. 8 is hoisted.
2 11 major currencies include Australian Dollar, Canadian Dollar, Euro, Japanese Yen, New Zealand Dollar, Pound Sterling, Singapore Dollar, Swiss Franc, Thai Baht, US Dollar, and Renminbi.
3 10 major currencies include Australian Dollar, Canadian Dollar, Euro, Japanese Yen, New Zealand Dollar, Pound Sterling, Singapore Dollar, Thai Baht, US Dollar, and Renminbi.
4 For order submitted at or before 15:00 HKT on any business day (Monday to Friday, except Public Holidays), the earliest collection day will be the following business day.
5 ForEx Switching service/Renminbi Switching Service is only available to HSBC Premier, PowerVantage, SmartVantage customers, Renminbi Savings Account, HK Dollar Statement Savings Account and CombiNations Statement Savings Account customers.