SENIOR SALES REINFORCEMENT MANAGER

Job Reference: PFS/SSRM/GM/08221/Web

Sales and Service Support Department

Sales Reinforcement Team is an integral part of Sales and Service Support Department in Personal Financial Services. The team is mainly responsible to drive sales and reinforcement strategies and structure sales support to lead frontline in delivering sales, strengthen sales force capabilities and maximize their productivity.

Key Responsibilities

Reporting to the Senior Manager Sales Management, you will need to assess divisions' competitive edges, develop effective and actionable strategies to utilise their resources and achieve sales target across the branch network. You will also:

• Drive the development and implementation of division sales plan with Division Directors
• Define the competency levels and the training requirements of branch network and determine sales reinforcement strategies
• Lead the development of platform, system, reinforcement programs/ tools, etc and ensure the successful implementation to facilitate best practices sharing, review success and transfer knowledge across the branch network
• Structure sales supports and reinforcement initiatives for branch from needs identification through implementation
• Plan different activities to cultivate strong sales culture
• Ensure consistent and high quality in selling amongst a diversified group of sales staff in Personal Financial Services
• Co-ordinate all localized promotion launched at the branch network

Requirements

• Be a university graduate in business-related discipline, with a minimum of 10 years of experience in retail banking / marketing
• Have good knowledge and awareness on the increasingly competitive banking environment
• Demonstrate a strong understanding of the emerging threats and opportunities in the market, and be familiar with the regulatory requirements
• Have solid and extensive project management experience to implement territory-wide sales policies and practices
• Be innovative to formulate new ways to enhance sales force capability
• Exhibit strong leadership in directing, managing and monitoring the sales quality development in branch network
• Be able to operate independently and exercise discretion and judgment in day-to-day tasks
• Be committed to consistently upgrading the competency of the sales staff in delivering high quality services
• Possess good interpersonal and communication skills to maintain close working relationship with various parties across the branch network

Application Method

Please send your CV with the job reference to:

Email: careers1@hsbc.com.hk

HSBC is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.

Data held by the Bank relating to employment applications will be kept confidential and used only for processing applications. Applicants who are not contacted within four weeks may consider their application unsuccessful. The Bank will retain their applications for a maximum period of two years and may refer suitable applicants to other vacancies
within the Group. A copy of our Personal Information Collection Statement can be provided upon request by contacting Human Resources Asia-Pacific at the above e-mail address.

Issued by The Hongkong and Shanghai Banking Corporation Limited.