ASSISTANT MANAGER SME CENTRE

Job Reference: CMB/SME/AF/08167/WEB

Commercial Banking

Commercial Banking SME Team provides sales and services to business customers through a variety of delivery channels encompassing the branch network, call centres, internet, phone and self-service terminals. We are now inviting energetic and sales-oriented individuals to join our sales force as Assistant Manager SME Centre.

Key Responsibilities

Reporting directly to the Vice President SME Centre, you will:

• Act as a company account expert and the key interface between the Bank and the business clients
• Aggressively acquire new business customers to increase our market share
• Promote/sell packaged SME products to business customer to increase our share of customers' wallets
• Provide professional and high quality customer service to existing and walk-in business customers
• Develop relationships with business customers through outreach activities
• Actively make suitable leads to SME relationship teams, Trade Services, Personal Financial Services, and other business units
• Identify service improvement initiatives to improve service quality and enhance the Bank's image

Requirements

• University graduate with a degree in business, finance or a related discipline and one to two years' work experience; or completed Form Seven with a minimum of three years' sales and service experience in banking
• 1 - 2 years' sales and service experience in the banking, finance and insurance industry and knowledge of business banking products
• Professional qualifications in insurance and investment would be advantageous
• Excellent selling, negotiation and customer relationship skills
• Strong interpersonal and leadership qualities
• Sound communication skills in written and spoken English and Cantonese; fluency in Putonghua is an advantage

Application Method

Please send your CV with the job reference to:

Email: careers5@hsbc.com.hk

HSBC is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.

Data held by the Bank relating to employment applications will be kept confidential and used only for processing applications. Applicants who are not contacted within four weeks may consider their application unsuccessful. The Bank will retain their applications for a maximum period of two years and may refer suitable applicants to other vacancies
within the Group. A copy of our Personal Information Collection Statement can be provided upon request by contacting Human Resources Asia-Pacific at the above e-mail address.

Issued by The Hongkong and Shanghai Banking Corporation Limited.