FREQUENTLY ASKED QUESTIONS

Questions:

Q1:Do I have to apply through this process? Can I send my resume instead?
Q2:What will happen after I complete the online application process?
Q3:Can I apply to more than one of HSBC's graduate programmes?
Q4:What happens if I lose my Internet connection during the application process?
Q5:I am applying from outside of Hong Kong. Does this make any difference?
Q6:Where will the interviews / tests / assessment centre be conducted?
Q7:What happens if I am still abroad after I have reached the next phase? Will my application be considered unsuccessful as a result? How long are you willing to wait?
Q8:Is my personal data safe?
Q9:I was previously a student / summer intern at the Bank - would such work experience expedite my application process?
Q10:If I have other questions about the local graduate programmes and opportunities at HSBC, who can I contact?

Answers:

A1: Do I have to apply through this process? Can I send my resume instead?

It's important for HSBC to be able to assess the suitability of applicants using the same criteria. Therefore, all applicants must apply through this process. Any applications received through other means will be directed to this online application process.

A2: What will happen after I complete the online application process?

On submission, you should immediately receive a response message to confirm successful receipt of your application. If you do not receive this, you will need to re-submit your application. Upon receiving the confirmation message, you will not need to make any other enquiry to check that your application has been received. Only successful applicants will be contacted within four weeks by email to be advised of the next phase of the recruitment process.

A3: Can I apply to more than one of HSBC's graduate programmes?

Yes, you only need to indicate your preference(s) in one online application.

A4: What happens if I lose my Internet connection during the application process?

You should be able to return to your application by logging in again without losing any information. Should you experience difficulties in completing the application form or questionnaire, you can email MT.support@hsbc.com.hk.

A5: I am applying from outside of Hong Kong. Does this make any difference?

None at all. You should be able to access and use the online application process wherever you are in the world.

A6: Where will the interviews / tests / assessment centre be conducted?

All assessments are conducted in Hong Kong.

A7: What happens if I am still abroad after I have reached the next phase? Will my application be considered unsuccessful as a result? How long are you willing to wait?

You will receive an email that will notify you of your next stage of application. Please note that at any time during the application process, if you are unable to complete the next stage within a year's time, you will be required to re-apply for the programme.

A8: Is my personal data safe?

The online application process is protected by a secure system denoted by the prefix: "https". Without your user name and password, no person except for the appropriate HSBC executive can access your information.

A9: I was previously a student / summer intern at the Bank - would such work experience expedite my application process?

Please be aware that while your previous work experience at the Bank may not guarantee a place in one of the programmes. You may apply with your updated CV to the local graduate programmes through MT.support@hsbc.com.hk.

A10: If I have other questions about the local graduate programmes and opportunities at HSBC, who can I contact?

You may email us at: MT.support@hsbc.com.hk. PLEASE NOTE THAT THIS EMAIL ADDRESS IS FOR ENQUIRIES ONLY. YOU WILL NOT BE ABLE TO APPLY THROUGH THIS EMAIL.